The Service Provider shall use reasonable efforts consistent with prevailing industry standards to maintain the Services in a manner that minimizes errors and interruptions in the SaaS Services. The SaaS Services may be temporarily unavailable for scheduled maintenance or for unscheduled emergency maintenance, either by the Service Provider or by third-party providers, or because of other causes beyond the Service Provider's reasonable control, but the Service Provider shall use reasonable efforts to provide advance notice in writing or via e-mail of any scheduled service disruption. However, the Service Provider does not warrant that the SaaS Services will be uninterrupted or error-free; nor does it make any warranty as to the results that may be obtained from the use of the SaaS Services. Except as expressly set forth in this section, the SaaS Services are provided "as is," and the Service Provider disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.
Notwithstanding anything to the contrary, except for bodily injury of a person (or other cases prescribed by the mandatory laws), the Service Provider and its suppliers (including but not limited to all equipment and technology suppliers), officers, affiliates, representatives, contractors and employees shall not be responsible or liable with respect to any subject matter of this Agreement or Terms and Conditions related thereto under any contract, negligence, strict liability or other theory: (a) for error or interruption of use or for loss or inaccuracy or corruption of data or cost of procurement of substitute goods, services or technology or loss of business; (b) for any indirect, exemplary, incidental, special or consequential damages (lucrum cesans); (c) for any matter beyond the Service Provider's reasonable control; or (d) for any amounts that, together with amounts associated with all other claims, exceed the fees paid by the User to the Service Provider for the services under this Agreement in the 12 months prior to the act that gave rise to the liability, in each case, whether or not the Service Provider has been advised of the possibility of such damages. The Service Provider's overall liability for the actual damage (damnum emergens) is limited to 100% of the fees paid by the User.